Privacy Policy

The Torqueleader Privacy Policy has been put in place to inform the users of the way the information they provide us with is managed and utilised.

We collect personal information from you primarily for marketing purposes. You may be asked to provide information such as, your name, address, postcode, and email address. We request this information from you so that we can provide you with new and up to date information.

We will always ask you before providing this information to anyone else, such as Distributors, or other members of the Gedore Group. We will not pass on your details to anyone who is not directly linked to Torqueleader.

When a visitor comes to the Torqueleader website, we collect information using cookies, which will help us determine the interest of that visitor, such as the pages within the site that they looked at, and the global region that visitor originated from. This information enables us to improve the site to make it more user friendly, and because we monitor the most popular pages of interest we can build on this to make the site a much more user friendly experience.

If you have any further queries about our Privacy Policy, please contact us.

Cookie Policy

This policy explains how we use cookies to provide you with an optimised user experience, your use of this website implies acceptance of these terms.

What are cookies?

A cookie is a small text file that is sent to your computer and stored on your hard drive. This allows us to aggregate user data and analyse how the site is being used by visitors in order to optimise and create the best possible customer experience.

Collecting this anonymous information will help us understand visitors’ browsing habits on our website. We use this information to deliver a more user-friendly and personal online service.

Why we use cookies?

  • Compile statistical reports on website activity, e.g. number of visitors and the pages they visit. By gathering this information, we can ensure that the content we provide is easily accessible, relevant and interesting to visitors.
  • Temporarily store any information which you may enter in tools, such as calculators or demonstrations on our website. Information may need to be temporarily stored to deliver these types of services efficiently and is not used for any other means.
  • In some cases, remember information about you when you visit our site. We may need to do this to provide some of our personalised services, such as getting a quote.

What do they not hold?

The cookies we use do not hold any personally identifiable data such as:

  1. Names
  2. Phone numbers
  3. Email addresses
  4. Mailing addresses
  5. Bank account numbers
  6. Credit card information

At any time you can change your web browser settings to reject or delete cookies that have already been saved on your computer. This can be done by using the 'Delete History' options found in the menu-bar within your web browser. However this may prevent some parts of the website from working correctly on your computer.

You can stop cookies from being deployed on your computer by configuring your browser not to accept them or opt-out. Please refer to your browser's 'help' facility.

If cookies are already on your system, you can delete them - For more information on cookies and deletion of cookies please visit: www.allaboutcookies.org/manage-cookies.

In order to fully optimise our website, we use both Essential cookies and Non-Essential Cookies.

Session cookies / Essential cookies

The most common ‘essential cookies’ is the shopping cart feature to save items as you progress through a site so that your items are not forgotten and appear in the ‘checkout’ stage when purchasing item(s) on a website. These are session cookies and deleted when you leave the site.

Persistent cookies / Non essential cookies:

Authentication is a common example to remember your log-in details when re-visiting a website. Other website features made possible by persistent cookies include: language selection, theme selection, menu preferences, internal site bookmarks or favourites, among many others. On your first visit, the website is presented in default mode. During your visit, you select your preferences and these preferences are remembered, through the use of the persistent cookie, the next time you visit the site.

Third Party Cookies:

In addition to cookies that we place on your computer, cookies may also be placed on your computer by third parties that we use to display our advertisements on selected websites. We may use reputable companies (such as ‘DoubleClick’) to evaluate the effectiveness of our advertising and promotions on third party websites. Please note that these cookies do not contain any personally identifiable data.

We may also use data tags on our website for reporting purposes, providing information such as the web browser used and the time and date of a visit to the our website.

Web Analytics:

We use Google Analytics, to allow us to measure the performance of the pages on the website.

The information gathered by the cookies dropped into your computer by Google Analytics on our behalf will be transmitted to a secure Server and fed into the Analytics software. This software provides us with information about website usage that reflects visitor behaviours and is used to enhance experience on our website.

Google's own privacy policy can be found here: www.google.com/intl/en_uk/analytics/tos.html (see section 8 for policy related information).

Display Advertising:

One technique offered by Advertising Networks is Behavioural Targeting. Advertisements can be tailored to transmit advertising of a more relevant nature capturing user's online behaviour. These behaviours can then be used to inform a network to place an advertisement on a website that is part of the network.

Details of how you can 'opt out' of receiving cookies that support behavioural advertising can be found on the below site: www.youronlinechoices.eu

By 'opting out' of receiving cookies from any network, you may disable the ability for a network to deliver ads that are targeted to your interests.

Accepting or rejecting cookies – what you need to do

You can configure your internet browser to warn you each time a new cookie is about to be stored on your computer so that you may make a decision whether to accept or reject it.

Please refer to your internet browser's help section for specific instructions.

Please note that some parts of our website may not function properly if you reject cookies.

Further information about cookies:

The Interactive Advertising Bureau is an industry body that has produced a series of web pages which explain how cookies work and how they can be managed.

http://www.allaboutcookies.org/
http://www.aboutcookies.org/

With regard to the new requirements on cookies after the revision of the Privacy and Electronic Communications Regulations 2011, we are working towards implementing the new requirements in line with official guidance.