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Keeping on top of lead times

Keeping on top of lead times

Last month, UK manufacturing growth hit a three year high, and GTL has certainly been a contributor to these very encouraging figures. We have experienced considerable demand right across our tool range with above average sales and enquiries; business is buoyant and our order book is healthy. We would like to thank all our loyal customers, both old and new, for their business and assure them that we will be processing orders with every possible speed.

As a result, however, we are inevitably having to review and sometimes adjust lead times in order to ensure that we are able to give a realistic assessment of when customers' tools will be shipped. We are not in the business of giving impractical lead times for short term satisfaction; we want you to feel that GTL is part of the team that helps to keep your business going, and we don't want to let you down.

We will therefore give you as accurate an assessment as we can of when your order will be fulfilled. At the moment, if that is slightly longer than you are used to, we hope you will understand, and realise that we are doing everything we can to speed the process up without compromising on the quality for which our tools stand. Our sales team is always ready to discuss your particular requirements, and we will always go the extra mile if we can. Contact us on salesandrepairs@gedore-torque.com

We are implementing various strategies to increase our capacity, including extra shifts, further recruitment and adjustments to our manufacturing facility; we hope that this will ease the pressure. In the meantime, please bear with us; we will do everything possible to complete your order within your preferred timescale.

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