GEDORE TORQUE'S AFTER SALES DEPARTMENT

  • Today's Quality Assurance Systems demand that measuring torque tools and calibration equipment are checked regularly and provided with traceable calibration certificates.
  • Gedore Torque is pleased to provide potential and existing Customers with this full and comprehensive After Sales Service.
  • On return of any Gedore Torque (formerly Torqueleader) product, the work required to bring the torque tool to prime condition is assessed and the customer is advised of the cost involved.  Once the customer has agreed to go ahead with the amendments, work is carried out to an agreed timescale.
  • Contact us on +44 (0) 1483 894476 or email for more information on our Torque Tool Repair Services.
  • When returning your Torque tool please remember to complete and attach the order form (please see opposite) with your tool so we know the details of the return.

 

GEDORE TORQUE LIMITED TORQUE TOOL REPAIR, RECALIBRATION & RECONDITIONING 

Regular Checks:

  • A torque tool is a precision instrument
  • All torque tools should be checked regularly to ensure continued accuracy and safety

Gedore Torque provide a wide range of After Sales Services, including:

  • Comprehensive After Sales Service for all Gedore Torque products
  • Standard charge format
  • Recalibration, repair or recondition to original accuracy standards
  • Warranty period

Simple procedure:

  • Examination and Quotation for work required
  • No work carried out until approval for go-ahead

Measuring Torque Tools and Calibration Devices:

  • Full recalibration to original accuracy standards
  • Traceable Calibration Certificate issued
  • 'As Received' certificate on request (extra charge)

Preset Torque Tools:

  • Repeatability checks throughout working range
  • Setting to Preset value if required
  • Traceable Calibration Certificate issued

All Gedore Torque equipment returned to us for After Sales Service will be coded (if not already marked) with a Serial Number which will enable traceability. The serviced torque equipment will then be returned to the customer with a new Certificate of Calibration.

 

TORQUE TOOL LUBRICATION INFORMATION

  • Our tools contain moving parts that require periodic servicing and lubrication. The recommended service interval is twelve months,5000 cycles or more frequent if usage is high. 
  • If you choose to do your own servicing, the lubrication chart (available to download at the top of the page) will give details of the recommended oils and greases as used in our tools.

To book your torque tool in for a repair, recalibration or reconditioning service, please get in touch via our enquiry form or alternatively give us a call on +44 (0) 1483 894476 and our team will be happy to discuss your booking over the phone.

 

 

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